Contact Us

Contact Us

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 Better Business Bureau®
Serving All Counties in Arkansas

For general inquiries about the BBB please contact us at the below information or send an email to info@arkansas.bbb.org .

To contact us by mail our address is:
12521 Kanis Road
Little Rock, AR 72211

Phone: (501) 664-7274
Fax: (501) 664-0024

Information Only Line: (800) 482-8448

Office Hours: 8:00am - 5:00pm Monday - Friday
 
Public Phones answered: 9:00am - 2:00pm Monday - Thursday
                                  9:00am - 12:00 Friday
Information Line is available 24/7

If you would like to register your company with the Better Business Bureau of Arkansas, or update the information in your company's business review, please click the appropriate link below:

Register your company
Update your company

President
    Janet Robb - ext. 103
    jrobb@arkansas.bbb.org

Director of Operations 
    Bonita Minchew - ext. 101
    bminchew@arkansas.bbb.org

Accredited Business Administrator 
    
Kristin St. Clair - ext. 112
    kstclair@arkansas.bbb.org

Information Services Manager
    Jennifer DeSilva - ext. 108
    jdesilva@arkansas.bbb.org

Information Services Specialist
    Arlene Dahl - ext. 107
    adahl@arkansas.bbb.org

Director of Dispute Resolution Services 
    Lori Plant - ext. 102
    lplant@arkansas.bbb.org

Dispute Resolution Specialist 
    Brent Worthington - ext. 116
    bworthington@arkansas.bbb.org

Director of Communications & Marketing 
    Mike Rohrer - ext. 121
    mrohrer@arkansas.bbb.org

Business Relations Manager
    Melissa Fulmer - ext. 110
    mfulmer@arkansas.bbb.org    

Business Relations Specialist
     abinfo2@arkansas.bbb.org

    Taylor Davis - ext. 114
    Aaron Mills - ext. 119
    Dustin Morrow - ext. 111
    Brittany Rush - ext. 118
    Shelly VanderKraats - ext. 115    
    Kim Webster - ext. 120
       
Accreditation Consultant
   Donna Schonher - ext. 104
   dschonher@arkansas.bbb.org

Accredited Business Specialist

    Pam Custer - ext. 100
    pcuster@arkansas.bbb.org
   
    Nathan Mills - ext. 105
 
    nmills@arkansas.bbb.org

Trade Practice Specialist
    Paul Bowen - ext. 109 
    pbowen@arkansas.bbb.org 
    
BBB Center for Character Ethics

Program Director
 - Laws of Life Essay Contest  
    
Mary Glancy - ext. 113
    lawsoflife@arkansas.bbb.org